11 Jun Welcome Back!
Welcome back to “near normal”!
We appreciate it has been a challenging time for our patients over the last few months.
We trust you have come through this period safely.
We also understand that there have been employment issues and financial challenges for many of our patients.
If there are associated barriers, which are preventing you from accessing dental care, please feel free to discuss this with our practice manager, Renita.
We want to explore options as to how we can make it easier for you at this difficult time. Renita can be contacted at firstname.lastname@example.org or by phoning 03 359 8300.
Our team was operating during Level 4 and 3 under strict guidelines from the Ministry of Health and NZ Dental Council. During this period, we were treating our patients only, for management and treatment, for urgent dental pain.
During Level 2, we were working again under strict guidelines and with increased screening, Personal Protective Equipment and Infection Prevention protocols.
At Level 1, we are still required to screen patients before scheduling any appointments.
Our dentists and hygienists have been heavily booked and have largely cleared our backlog of semi-urgent cases.
We are now catching up on our recalls.
We are confident that our processes will continue to provide safe care for our patients as we move forward.
We have appreciated your patience over this difficult time.
Our team look forward to helping you with your dental requirements as we move back to business as usual.
Chris Kennedy and the team at Northwest Dental.